Terms of Website Use

These Terms of Website Use apply to your access to and use of the Sparx Systems Malaysia website, available at www.sparxsystems.my.

By accessing or using this website, you agree to use it in accordance with these Terms of Website Use, our Privacy Policy / Personal Data Protection Notice, our Cookie Policy, and all applicable laws and regulations.

If you do not agree with these terms, please discontinue use of this website.

1. About Sparx Systems Malaysia

This website is operated by Sparx Systems Software Sdn. Bhd., operating as Sparx Systems Malaysia.

Sparx Systems Malaysia provides local information, sales assistance, licensing guidance, renewal assistance, training, consulting, support coordination, and related services for Sparx Systems products and solutions in Malaysia.

2. Purpose of This Website

This website is intended to provide general information about Sparx Systems products, licensing options, services, training, consulting, support, demonstrations, and related enquiries for customers and organisations in Malaysia.

The information on this website is provided for general business and informational purposes only. It should not be treated as a binding offer, final quotation, legal advice, technical commitment, or product warranty unless expressly confirmed in a formal written agreement, quotation, order confirmation, invoice, or official product documentation.

3. Authorised Partner Information

Sparx Systems Malaysia operates as an authorised regional partner for Sparx Systems products in Malaysia.

Product ownership, software intellectual property, product development, and official product licensing terms remain with the relevant product owners. References to Sparx Systems products on this website are provided to help Malaysian customers evaluate, purchase, renew, implement, and receive guidance on the relevant products and related services.

Nothing on this website should be interpreted as transferring ownership of any software product, trademark, copyright, or intellectual property right to website visitors or customers.

4. Product Information and Availability

We aim to keep the information on this website accurate, relevant, and up to date. However, product features, editions, licensing options, pricing references, service availability, technical specifications, deployment options, and support scope may change from time to time.

Any product information published on this website is provided for general guidance only. Final product details should be confirmed through official product documentation, formal quotation, written communication, or the applicable software license agreement.

Sparx Systems Malaysia may update, change, remove, or replace website content at any time without prior notice.

5. Pricing, Quotations, and Orders

Any pricing, starting price, estimate, or commercial information displayed on this website is indicative unless clearly stated otherwise.

Final pricing may depend on several factors, including but not limited to product edition, license type, quantity, renewal status, upgrade eligibility, academic eligibility, currency, exchange rate, applicable taxes, payment method, and agreed commercial terms.

A formal quotation will be issued before any purchase is processed. Submitting a website form, demo request, enquiry, or purchase request does not automatically create a contract, confirm pricing, reserve licenses, or guarantee product availability.

Orders are processed only after the relevant commercial, payment, and order confirmation requirements have been completed.

6. Software Licences and EULAs

Use of Enterprise Architect, Prolaborate, Pro Cloud Server, Enterprise Architect SaaS, Sparx Cloud Platform, and any related software product is governed by the applicable official software license agreement, end user license agreement, subscription terms, service terms, or product terms issued by Sparx Systems Pty Ltd.

These Terms of Website Use apply only to the use of this website. They do not replace, amend, override, or modify any official software license agreement, EULA, subscription agreement, support agreement, or product-specific legal terms.

Customers and users are responsible for reviewing and complying with the applicable official software license terms before installing, accessing, purchasing, subscribing to, or using any software product.

7. Website Forms and Enquiries

This website may include forms for demo requests, contact enquiries, license purchases, renewals, upgrades, academic license enquiries, training enquiries, consulting enquiries, support requests, and partnership enquiries.

When you submit information through this website, you agree that the information provided is accurate, complete, and submitted for a legitimate business or enquiry purpose.

Submitting a form does not guarantee that Sparx Systems Malaysia will accept the request, provide support, issue a quotation, offer a demo, process an order, or deliver any service. We may review, verify, qualify, or decline enquiries where the information provided is incomplete, inaccurate, misleading, unrelated, or not suitable for the intended purpose.

We may contact you using the details you provide in order to respond to your enquiry, clarify your requirements, provide relevant information, or guide you to the appropriate next step.

8. User Responsibilities

When using this website, you agree not to:

• Use the website for any unlawful, fraudulent, misleading, or harmful purpose.
• Submit false, inaccurate, incomplete, or misleading information.
• Attempt to gain unauthorised access to any part of the website, server, system, form, database, or connected service.
• Interfere with the normal operation, security, or performance of the website.
• Copy, reproduce, distribute, modify, or commercially exploit website content without permission.
• Use the website to send spam, malicious content, automated submissions, or irrelevant enquiries.
• Misrepresent your identity, organisation, role, authority, or relationship with another party.

We reserve the right to restrict access, decline enquiries, remove submissions, or take appropriate action where website use appears to violate these terms or applicable laws.

9. Intellectual Property and Trademarks

All website content, including text, page layouts, graphics, icons, images, downloadable materials, and other website assets, is owned by or licensed to Sparx Systems Malaysia unless otherwise stated.

You may view and use the website content for legitimate informational and business enquiry purposes. You may not reproduce, republish, copy, modify, distribute, or commercially exploit any website content without prior written permission.

“Sparx Systems”, “Enterprise Architect”, “Prolaborate”, and “Pro Cloud Server” are trademarks, product names, or intellectual property of Sparx Systems Pty Ltd. These names are used on this website for identification, product information, licensing, support, and regional partner communication purposes.

All other third-party trademarks, product names, company names, and logos mentioned on this website remain the property of their respective owners.

10. Third-Party Links

This website may include links to third-party websites, including official product websites, documentation pages, support resources, license agreement pages, payment platforms, partner pages, and other external resources.

These links are provided for convenience and informational purposes. Sparx Systems Malaysia is not responsible for the content, accuracy, availability, security, privacy practices, or terms of use of third-party websites.

When you access a third-party website, you should review the applicable terms, privacy policy, and legal notices of that website.

11. Privacy and Cookies

Personal data submitted through this website is handled in accordance with our Privacy Policy.

This website may also use cookies and similar technologies for essential website functions, analytics, performance measurement, marketing, advertising, and user experience improvement. Details are provided in our Cookie Policy.

By using this website and submitting information through our forms, you agree that your information may be processed in accordance with the applicable privacy and cookie notices.

12. No Professional or Legal Advice

The information on this website is provided for general business and informational purposes only.

Nothing on this website should be treated as legal advice, procurement advice, tax advice, compliance advice, or a substitute for professional consultation. Customers should obtain independent advice where required, especially for legal, contractual, regulatory, procurement, tax, or internal compliance matters.

13. Limitation of Liability

We aim to provide accurate and useful website information. However, we do not guarantee that the website or its content will always be complete, accurate, current, uninterrupted, secure, or free from errors.

To the fullest extent permitted by law, Sparx Systems Malaysia will not be liable for any loss, damage, cost, or expense arising from:

• Use of or reliance on website content without written confirmation.
• Temporary website unavailability or technical errors.
• Inaccurate, outdated, or incomplete information.
• Third-party websites or external links.
• Unauthorised use or misuse of the website by any user.
• Any decision made based on website information before receiving a formal quotation, order confirmation, agreement, or official product documentation.

Nothing in these Terms of Website Use excludes or limits any liability that cannot be excluded or limited under applicable law.

14. Indemnity

You agree to indemnify and hold Sparx Systems Malaysia harmless from any claims, losses, liabilities, damages, costs, or expenses arising from your misuse of this website, your breach of these terms, your submission of false or misleading information, or your violation of applicable laws or third-party rights.

15. Changes to These Terms

Sparx Systems Malaysia may update or revise these Terms of Website Use from time to time.

The latest version will be published on this page with the updated effective date. Continued use of this website after any changes are published means you accept the updated terms.

16. Governing Law

These Terms of Website Use are governed by the laws of Malaysia.

Any dispute arising from or relating to the use of this website shall be subject to the applicable laws and courts of Malaysia, unless otherwise required by law.

17. Contact Us

For questions about these Terms of Website Use, please contact: