Cookie Policy
Last Updated: May 2026
This Cookie Policy explains how SPARX SYSTEMS SOFTWARE SDN. BHD., operating as Sparx Systems Malaysia (referred to as “SSMY”, “We”, “Our”, or “Us”), uses cookies and similar technologies on this website.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, store, and protect personal data.
By using this website, you may choose whether to accept or reject non-essential cookies through the cookie banner or cookie preference settings, where available.
1. Introduction
Our website, https://www.sparxsystems.my, uses cookies and similar technologies to help the website function properly, improve user experience, understand website performance, and support relevant marketing and advertising activities.
Cookies may be placed directly by Sparx Systems Malaysia or by third-party service providers that we use for website functionality, analytics, advertising, form submissions, embedded content, or related business purposes.
Where cookies or similar technologies collect or process personal data, such processing will be handled in accordance with applicable personal data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA), where applicable.
Malaysia’s PDPA regulates the processing of personal data in commercial transactions and is based on principles including notice and choice, disclosure, security, retention, data integrity, and access.
2. What Are Cookies?
Cookies are small text files placed on your computer, mobile device, or browser when you visit a website.
Cookies allow a website to recognise your device, remember certain preferences, support website functionality, understand how visitors interact with pages, and improve the overall browsing experience.
Some cookies are required for the website to work properly. Others are used only with your consent, such as analytics or advertising cookies.
3. What Are Similar Technologies?
In addition to cookies, our website may use similar technologies such as:
- Scripts
- Pixels
- Tags
- Local storage
- Web beacons
- Tracking identifiers
- Analytics and advertising measurement tools
These technologies may help us understand website usage, measure campaign performance, improve website content, or support online advertising.
For convenience, this Cookie Policy refers to cookies and similar technologies collectively as “cookies”.
4. Types of Cookies We May Use
4.1 Strictly Necessary Cookies
Strictly necessary cookies are required for the website to operate properly. These cookies may support functions such as:
- Page navigation
- Website security
- Form submission
- Session management
- Cookie preference management
- Load balancing
- Basic website functionality
These cookies do not usually require consent because the website may not function properly without them.
4.2 Functional Cookies
Functional cookies help the website remember choices you make and provide improved functionality. These may include:
- Remembering language or region preferences
- Remembering form-related preferences
- Improving user experience across pages
- Supporting embedded features or tools
If functional cookies are disabled, some parts of the website may not work as smoothly.
4.3 Analytics and Performance Cookies
Analytics and performance cookies help us understand how visitors use our website. These cookies may collect information such as:
- Pages visited
- Time spent on pages
- Links clicked
- Browser and device type
- Approximate location, such as country or city
- Traffic source, such as search engines, ads, referral websites, or social platforms
- Website errors or performance issues
We use this information to improve website structure, content, usability, and performance.
Analytics cookies may be placed by third-party analytics providers, such as Google Analytics or similar tools, depending on the technologies enabled on our website.
Where required, we will request your consent before placing analytics cookies.
4.4 Advertising and Marketing Cookies
Advertising and marketing cookies help us understand the effectiveness of our marketing campaigns and deliver more relevant advertising. These cookies may be used to:
- Measure Google Ads or other campaign performance
- Track conversions, such as form submissions or enquiries
- Understand which pages visitors viewed after clicking an advertisement
- Avoid showing the same advertisement repeatedly
- Support remarketing or retargeting campaigns, where enabled
- Improve the relevance of advertising shown on third-party platforms
Advertising cookies may be placed by third-party providers such as Google, LinkedIn, Meta, or other advertising platforms, depending on the tools used on our website.
Where required, these cookies will only be used with your consent.
4.5 Third-Party Cookies
Some cookies may be placed by third parties whose tools, scripts, or services are embedded on our website. These may include providers for:
- Website analytics
- Advertising and conversion tracking
- CRM and form management
- Email marketing
- Embedded videos
- Maps or external content
- Security and performance tools
- Social media integrations
Third-party providers may process data according to their own privacy and cookie policies. We recommend reviewing the policies of those providers where relevant.
5. Cookies We Use
The specific cookies used on this website may change from time to time depending on the tools, integrations, and services enabled. A cookie scan should be carried out regularly to keep this section accurate.
Current Cookie Categories
| Cookie Category | Purpose | Consent Required | Duration |
|---|---|---|---|
| Strictly Necessary Cookies | Required for website operation, security, form submission, session management, and cookie preference settings | No | 11 Months |
| Functional Cookies | Used to remember preferences and support enhanced website functionality | Where applicable | 11 Months |
| Analytics and Performance Cookies | Used to understand website traffic, visitor behaviour, page performance, and content effectiveness | Yes, where required | 11 Months |
| Advertising and Marketing Cookies | Used to measure campaign performance, track conversions, and support relevant advertising or remarketing | Yes | 11 Months |
| Third-Party Cookies | Used by external service providers embedded into the website | Depends on cookie purpose | 11 Months |
6. Consent and Cookie Preferences
When you visit our website, you may see a cookie banner or cookie preference tool that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Manage cookie preferences by category
Strictly necessary cookies may remain active because they are required for the website to function.
Non-essential cookies, such as analytics, advertising, and marketing cookies, will only be used where permitted by applicable law and, where required, after you provide consent.
You may change or withdraw your cookie preferences at any time through the Cookie Settings option available in the website footer.
7. Managing Cookies Through Your Browser
You can also manage or delete cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete existing cookies
- Block cookies from specific websites
- Block all cookies
- Receive alerts before cookies are placed
Please note that if you block or delete cookies, some website features may not function properly.
You can usually find cookie settings in your browser’s privacy or security settings.
8. Google Analytics, Google Ads, and Similar Tools
Our website may use tools such as Google Analytics, Google Ads conversion tracking, remarketing tags, or similar services to understand website usage and measure marketing effectiveness. These tools may collect technical and usage-related information, such as:
- Pages visited
- Referring source
- Campaign source
- Device and browser information
- Approximate location
- Website interactions
- Conversion events, such as form submissions or enquiries
Where required, these tools will be activated only after consent is provided through the cookie banner or preference settings. You may also manage personalised advertising preferences directly through the relevant advertising platform settings.
9. Personal Data and Cookies
Some cookies may collect information that can be considered personal data, especially when combined with other identifiers or tracking technologies.
Where cookies involve personal data, we process such data in accordance with our Privacy Policy and applicable Malaysian personal data protection requirements.
You may refer to our Privacy Policy for more information about:
- Personal data we collect
- Purposes of processing
- Disclosure to third parties
- Cross-border data transfers
- Data retention
- Security measures
- Your rights
- Contact details
10. Your Rights
Subject to applicable laws, you may have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate or incomplete personal data
- Withdraw consent where processing is based on consent
- Request that we stop using your personal data for direct marketing
- Ask questions about how your personal data is collected, used, disclosed, retained, or protected
To exercise these rights, please contact us using the details provided below.
The Personal Data Protection Commissioner of Malaysia explains that a Personal Data Protection Notice is intended to inform data subjects how their personal data is processed so they can make informed choices before submitting personal data.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
- Website functionality
- Cookies and tracking technologies used
- Analytics or advertising tools
- Legal or regulatory requirements
- Business operations
- Third-party service providers
The updated version will be published on this page with the revised “Last Updated” date. We encourage users to review this Cookie Policy periodically.
12. Contact Details
For questions or comments about this Cookie Policy, please contact:
Sparx Systems Malaysia
Legal Name: SPARX SYSTEMS SOFTWARE SDN. BHD.
SSM Registration No: 202601003466 (1665563-K)
Business Address:
UNIT A-9-12, SENADA RESIDENCE,
JALAN BUKIT KIARA 1,
BUKIT KIARA,
KUALA LUMPUR,
W.P. KUALA LUMPUR, MALAYSIA
Ph: +60 011 1791 5224
Email: sales@sparxsystems.my
Website: https://www.sparxsystems.my